Privacy Policy

Effective Date: March 26, 2026
Friendly Business Name: Veltré
Legal Business Name: Veltre LLC
Website: veltre.com
Contact Email: [email protected]
Contact Phone: +1 678-737-4756

Veltre LLC, doing business as Veltré, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

We may collect the following information when you visit our website, complete a form, request a quote, book transportation, communicate with us, or opt in to receive text messages:

  • Name

  • Email address

  • Phone number

  • Pickup and drop-off information

  • Trip details, including date, time, passenger count, and vehicle preferences

  • Billing or payment-related information, if applicable

  • Any other information you voluntarily submit through forms, chat, SMS, or email

We may also collect certain technical information automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Schedule, confirm, and manage transportation services

  • Communicate with you about your requests, reservations, or account

  • Send appointment reminders, service updates, and customer support messages

  • Send marketing or promotional messages only where you have provided consent

  • Improve our website, services, advertising, and customer experience

  • Maintain internal records and business operations

  • Comply with legal and regulatory requirements

3. SMS Opt-In and Mobile Messaging

If you provide your mobile number and opt in to receive SMS messages, you agree to receive text messages from Veltre LLC related to quotes, booking updates, appointment reminders, customer care, and, if applicable, marketing or promotional content.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at +1 678-737-4756 or [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services needed to deliver the messages.

If this Privacy Policy references sharing personal information in any other context, all such categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text message services needed to deliver the messages.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Understand website traffic and visitor behavior

  • Improve website functionality and performance

  • Measure advertising effectiveness

  • Support remarketing and advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

5. How We Share Information

We do not sell your personal information.

We may share information with service providers who help us operate our business, such as website hosting, CRM, scheduling, payment processing, analytics, customer support, and messaging platforms. These providers may only use the information as needed to perform services on our behalf and are expected to protect it appropriately.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text message services needed to deliver the messages.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, alteration, or disclosure. While no system can guarantee absolute security, we take commercially reasonable measures to protect the information we collect.

7. Data Retention

We retain personal information for as long as necessary to provide services, fulfill business and legal obligations, resolve disputes, enforce agreements, and maintain business records.

8. Your Rights and Choices

You may:

  • Opt out of marketing emails by clicking the unsubscribe link in the email

  • Opt out of text messages by replying STOP

  • Request to update or correct your information

  • Request that we delete your information, subject to legal or operational requirements

  • Request information about how your data is used

To make a request, contact us at [email protected] or +1 678-737-4756.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and you should review their privacy policies separately.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Veltre LLC
Veltré
[email protected]
+1 678-737-4756
veltre.com